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USER AGREEMENT, TERMS, CONDITIONS, and PRIVACY POLICY
DistinctID.com is a service provided by DJL Systems, Inc. DJL Systems,
Inc. and its affiliates provide their services to you subject to the
following notices. In addition, when you use any DistinctID.com service, you
will be subject to the rules, guidelines, policies, terms and conditions
applicable to such service.
USE OF SITE:
This site or any portion of this site may not be reproduced,
duplicated, copied, sold, resold, or otherwise exploited for any commercial
purpose that is not expressly permitted by DistinctID.com. DJL Systems, Inc.
and its affiliates reserve the right to refuse service, terminate accounts,
and/or cancel orders in its discretion, including, without limitation, if DJL
Systems, Inc. believes that customer conduct violates applicable law or is
harmful to the interests of DJL Systems, Inc. and or its affiliates.
You take responsibility and will be held liable for inappropriate conduct
on our site by users operating under your account. You are responsible for
protecting your account username and password from unauthorized use.
You will not use any of our site(s) to violate any law. In the event you
violate existing law, we retain the right to terminate all service set forth in
this agreement. In the event we are informed by government authorities of
inappropriate or illegal use of our facilities or other networks accessed
through us, we may terminate customer's service. We will cooperate fully with
investigations of violation of systems or network security at other sites. We
will cooperate with law enforcement authorities in the investigation of
possible criminal violations. Customers who violate systems and/or network
security may incur in criminal or civil liability. For clients with multiple
accounts, we reserve the right to suspend all accounts should any one account
violate these terms and conditions.
DistinctID.com is a service that allows you to design and order plastic cards.
You agree to not upload and add copyrighted material or other intellectual
property to your card design without the express permission of the copyright
and/or intellectual property holders. You agree to hold DJL Systems,
Inc. and its affiliates harmless for any potential copyright dispute or
any other violation brought about by your card design or/or use of card.
Fradulent use of your card(s) may incur in criminal or civil liabilities.
DJL Systems, Inc. reserves the right to reject any card orders which they
deem as illegal or inappropriate. Resolutions for rejected orders may
include providing proof of ownership or authority to use possibly protected or
official works on your card. You agree to provide these appropriate resolutions
at your expense. If you fail to reply to us or implement resolutions
within 30 days after a rejection notification, you agree to forfeit any
payments you've made on the rejected card(s).
Fulfillment of a card order does not in any way indicate our acceptance of card
content nor does it grant authority to use the card for any purpose in any
way. DJL Systems, Inc. reserves the right to investigate and report cases
of intellectual property violations or fraud.
You agree to NOT use our site to produce "novelty cards", "fake id's" or any
card which can be used to falsify one's identity or jeopardize the health,
safety, and welfare of others.
DJL Systems, Inc. enables visitors to its site to post reviews, comments,
and other content to the site. If you post reviews, comments, or other content
on the site, you grant DJL Systems, Inc. and its affiliates a
non-exclusive, royalty-free, perpetual, irrevocable, and fully sub licensable
right to use, reproduce, modify, adapt, publish, translate, create derivative
works from, distribute, and display such reviews, comments, or other content
throughout the world in any media. You also grant DJL Systems, Inc. and
its affiliates and sublicenses the right to use the name that you submit with
any review, comment, or other content, if any, in connection with such review,
comment, or other content. You represent and warrant that you own or otherwise
control all of the rights to the reviews, comments and other content that you
post on this site and that use of your reviews, comments, or other content by
DJL Systems, Inc. and its affiliates will not infringe upon or violate the
rights of any third party.
DJL Systems, Inc. and its affiliates respect the intellectual property of
others. If you believe that your work has been copied in a way that constitutes
copyright infringement, please contact DJL Systems, Inc. immediately.
ACCOUNT INACTIVITY/ABANDONMENT:
Account inactivity is defined as a website account that has not been
logged into for a certain period of time. Free/Standard accounts are subject to
auto-deletion after 3 months of inactivity where no orders have been made since
account creation. Free/Standard accounts containing order history are subject
to auto-deletion after 1 year of inactivity. Account auto-deletion means that
all uploaded content and card work will be permanently removed and will not be
recoverable.
You will be notified via e-mail if your account is subject to expiration.
Please ensure that your registered email address is up-to-date on our website.
Logging-in to the website will keep your account active.
Payed/subscription accounts in good standing are NOT subject to auto-deletion.
RETURNS/REFUNDS:
Due to the customized nature of the products offered through this
website, we cannot accept returns for any cards or customized badge
accessories. It is the customer’s responsibility to verify the acceptability of
the card design before ordering. The card image that you see via the online
card designer or via the proof sheet is derived from the same data as the final
printed product.
DJL Systems, Inc. is not liable for typographical errors or misspellings.
Please verify the spelling on your card proof(s), including any names of people
or places, before ordering.
We suggest that you order a single card for proofing
purposes before ordering a large number of cards. The preview image on your
screen, particularly colors and bleed, may vary from the final printed
product. To guarantee that your images or text boxes extend "over-the-edge", be
sure to extend them at least 1/8" beyond the border of the card. Conversly,
if you do not want images or text to be "chopped off", be sure to keep them
within 1/8" of the border of the card.
The following items are NOT returnable:
. software
. parts
. cables
. labels, ribbons, print heads, and all other consumables
. TEC and Fujitsu products
DOA/Damaged Goods
For DOA and/or damaged goods, you must contact us within 5 days of receipt.
Depending on the manufacturer, you will be instructed to either return the
product to us or to the manufacturer directly.
Non-Defective Goods
DJL Systems, Inc. offers a 10 day return policy on selected items based on
manufacturer return policies. There are many manufacturer's today that
do not offer returns on their products. There may be a Manufacturer Implied
Warranty that is the sole discretion of the Manufacturer. This is not a DJL
Systems, Inc. policy.
ALL Return requests must be made within ten (10) days of shipment date.
Obtaining an RMA Number
To initiate your return, send an email request to
service@djlsystems.com. You must obtain a Return Merchandise
Authorization (RMA) number before shipping your product. For faster
service, please have the following information on hand when calling for an RMA
number: customer name, invoice number, serial number and nature of the problem.
RMA numbers are valid for ten (10) days only.
Return Requirements
The following defines our Return Policy:
All returns/exchanges will incur a minimum restocking fee of 15-25% (varies by
manufacturer and condition) or $50, whichever is more. The following criteria
must be met:
| (a) |
All returned items must have a valid Return
Authorization prior to return - product received without an RMA number or an
expired RMA number will be returned unopened,
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| (b)
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all original manufacturer's packaging (both inside and
outside) must be returned,
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| (c) |
NO writing on any boxes,
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| (d)
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all manuals, cables, warranty cards, static bag, etc
must be included; just as you received them and |
| (e) |
all product must be clean and without scratches or
usage marks of any kind. |
Credit will be issued only after inspection. Items opened and used are NOT
returnable under any condition.
We will refund shipping costs only in the event that the return is a result of
our error.
SHIPPING - RISK OF LOSS:
All items purchased from DJL Systems, Inc. are made pursuant to a shipment
contract. This means that the risk of loss and title for such items pass to you
upon our delivery to the carrier. We can not control and are not
responsible for late or misplaced shipments to you via the United
States Post Office, FedEx, UPS, or other postal carriers. Insured
parcel post is available upon request. We highly recommend that you fully
insure your return shipment in case it is lost or damaged and you use a carrier
that can provide you with proof of delivery for your protection.
PRIVACY POLICY:
Personal information that you enter into our system, including your
contact, shipping, billing, and payment information is held in strictest
confidence. We do not share this information with outside parties without your
permission except to the extent that is necessary to administer the services we
offer our Clients and End-Users or to comply in responding to subpoenas, court
orders or other legal proceedings. We use the information you provide about
yourself or others to complete the transaction for which the information is
intended including transacting sales, shipping a product, or replying to
support requests. Finally, we never use or share the personally identifiable
information provided to us online in ways or for reasons unrelated to the ones
described above without also providing an opportunity to opt-out or otherwise
prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the
appropriate use of information, we have put in place appropriate physical,
electronic, and managerial procedures reasonably designed to safeguard and
secure the information we collect online. We use SSL (Secure Socket Layer)
encryption to secure personal information. Our servers sit behind an electronic
firewall and are NOT directly connected to the Internet. In addition, personnel
who have access to our database are trained to maintain and secure all
information.
COPYRIGHT:
All content included on this site, such as text, graphics, logos,
button icons, images, audio clips, and software, is the property of DJL
Systems, Inc. or its content suppliers and protected by U.S. and
International copyright laws. The compilation (meaning the collection,
arrangement, and assembly) of all content on this site is the exclusive
property of DJL Systems, Inc. and is protected by U.S. and International
copyright laws. All software used on this site is the property of DJL Systems,
Inc. or its software suppliers and protected by U.S. and International
copyright laws. The content and software on this site may be used as an
identification card making service and information resource. Any other use,
including the reproduction, modification, distribution, transmission,
republication, display, or performance, of the content on this site is strictly
prohibited without the prior express written permission of DJL Systems, Inc.
TRADEMARKS:
DJL Systems's, Inc. graphics, logos, and service names are
trademarks of DJL Systems, Inc. DJL Systems's, Inc. trademarks may not be
used in connection with any product or service that is not DJL Systems's, Inc.,
in any manner that is likely to cause confusion among customers, or in any
manner that disparages or discredits DJL Systems, Inc. All other trademarks not
owned by DJL Systems, Inc. or its affiliates that appear on this site are
the property of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by DJL Systems, Inc. or its affiliates.
DISCLAIMER:
THIS SITE IS PROVIDED BY DJL SYSTEMS, INC. ON AN "AS IS" BASIS.
DJL SYSTEMS, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION,
CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT
PERMISSIBLE BY APPLICABLE LAW, DJL SYSTEMS, INC. DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DJL SYSTEMS,
INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE
OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW:
This site is created and controlled by DJL Systems, Inc. in the
state of Massachusetts, USA. As such, the laws of Massachusetts will govern
these disclaimers, terms, and conditions, without giving effect to any
principles of conflicts of laws. We reserve the right to make changes to our
site and these disclaimers, terms, conditions, and privacy policy at any
time.
OUR CONTACT INFORMATION:
DJL Systems, Inc.
P.O. Box 33
North Billerica, MA 01862
(800) 617-4656
(978) 608-9482 (fax)
service@djlsystems.com
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